Refund and Returns Policy

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Overview

At caskcellar.shop, customer satisfaction is important to us. We offer a 30-day return policy for eligible whiskey purchases under the following conditions:

✅ Return Eligibility

• Only unopened bottles of whiskey may be returned.
• Bottles must be in their original condition, with all labels and seals intact.
• A valid receipt or proof of purchase is required for all returns.
• Returns must be made within 30 days of the purchase date.

🚫 Non-Returnable Items

• Opened bottles or tampered packaging.
• Any item purchased on final sale or discount clearance.
• Returns that violate state or local alcohol laws.

🔁 Refunds and Exchanges

• Approved returns will be refunded to the original payment method or may be exchanged for another product of equal value.
• If allowed by law, store credit may be offered in place of a refund.

⚠️ Legal Notice

Alcohol sales are regulated by state and local laws. Our return policy complies with applicable laws and may be subject to change based on updated regulations.